Matt and Brad were always available and built us a wonderful house. We couldn't have asked for a better builder. Gene was available almost every day to let us in and even on his days off he took time for us. They made us feel like family!
We had the best experience one could ask for. From meeting Luis on the first day we visited Royal Oak, his knowledge and his availability on days, nights, and weekends to answer any and all questions was nothing short of A+ service. And then having the pleasure of dealing with Pete during the construction was just amazing. MY wife and I are pleased beyond belief. Thank you so much for everything.
As first time home buyers, the process was surprisingly smooth. Gene answered our questions in a timely manner. Matt Johnson was also awesome in every way. Both of them were professional, courteous, and a pleasure to work with throughout this process. We would recommend Royal Oak Homes to our friends and family. I'm glad we picked you! We are very proud to be Royal Oak Home owners.
All the folks we dealt with were extremely helpful. Tiffany went out of her way for us since we were in Pennsylvania during most of the construction.
Matt Johnson was unbelievable. He is very knowledgeable in his field. I would have him build every house that I buy in the future. Matt is very good and informative and I thank him for the experience. Also Summit Mortgage was very wonderful to have as a mortgage company. We never bought a house and they walked us right through everything. If I were to buy another home I definitely would bring them for the ride. I would hope that as a company you bring them on as a preferred lender, they have my business for the rest of my life.
Your team was very helpful in all phases. It made this experience for us pleasurable. Gene was extremely helpful in getting the process going. Matt was outstanding and addressed all our needs and concerns; we would highly recommend Royal Oak. Jay helped with putting our minds to ease. Crystal and Bridget were extremely helpful and efficient. Thanks to all for our new beautiful home.
What an amazing experience. My wife did all her research and I am so thankful she found Royal Oak. Anything that came up was addressed and taken care of immediately. My wife, family and I thank you. You will always be recommended by me. Matt was amazing. Thank you Gene and Matt, you have made our dreams a reality.
Kelly was amazing throughout the whole process. On account of Kelly's excellent customer service. I was able to convince my sister to purchase her home with Royal Oak. The Royal Oak team made our experience great. Chris is also fantastic at satisfying our needs.
The whole team at Royal Oak was awesome. Matt was superb! Gene made the process a piece of cake. Even the sales persons at the model homes at other subdivisions were so knowledgeable and a pleasure to deal with, especially Luis at Mallard Pond. This was the first home I built and I wish I could do this many more times. I can't express my gratitude to Royal Oak. Thanks for building my dream home.
Luis is awesome and we purchase because of him. Luis is, humble, courteous, knowledgeable, honest, and very professional. Pete is also superb, he impressed me by being in socks at the final walk through to not dirty the house.